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Johnathan Horton
Title: Commercial Software Engineering and Support
Location: Nashville
Practice Area: Commercial Software
Specialization: Customer Support and SharePoint Extranets

 

Drawing from his experience in sales and technical/customer support, Johnathan serves as the first line of customer support for PremierPoint Solutions’ Commercial Software Division. His main focus is getting the right technology in place and functioning so that customers can focus on their business, instead of their technology. Providing excellent customer service is his primary goal.

He has nine years of support desk and customer support experience in the financial services industry. While working as a Computer Technician for Wilson Bank & Trust, Johnathan was one of two support desk technicians who provided IT support to over 400 bank associates located in 27 facilities. At Citivas Bankgroup, his role as Systems Administrator made him the primary contact for all employee support needs.

Johnathan is also active in the community. Prior to coming to PremierPoint Solutions, he served as Web Chair on the Wilson County RelayForLife board, and he taught computer classes at the Christian Woman Job Corps, an organization that teaches computer skills to out-of-work women. He is a Harding University graduate with a degree in Information Technology.




 
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